Transferring a booking
We understand that plans can change at short notice in
the fast-paced lives of professional women (and
men)! Therefore, free of charge, we accept transfers
of bookings, up to two days before the
event.
You can make two kinds of transfer:
- transfer your booking to a colleague. To
arrange a substitute you must contact us by email at service@professionelle.co.nz
to advise us of the substitute's name, email and occupation or
profession. We do not guarantee to accommodate special dietary
requirements at late notice.
- transfer your booking to the next Professionelle
event. To arrange to attend a later event, you must
contact us by email at service@professionelle.co.nz.
Cancellations
For those times you are unable to find a substitute or to
attend at a later date, we have the following cancellation
policy:
- 5 working days or more prior to an event a booking is
fully refundable.
- 4 days or fewer prior to event, a booking is not
refundable. However, transfers, as described above, apply up to two
days out from an event.
- Refunds will be made by cheque and posted within thirty days of
the event date.
Please note we can only handle transfers and provide refunds for
bookings made for Professionelle-hosted events via Professionelle's
website.