This question was sent through to
Professionelle:
At work, I raise a possible solution to an issue which is
brushed over, only to be raised the next week by a male counterpart
and suddenly it's a good idea. This happens often. How can I change
this - I'm not sure. But if anyone else knows I would value the
information.
As luck would have it, when this question came in, we were
exchanging emails with Lee Wilkinson of Communicate about an article she might
write for us. I mentioned this query and Lee volunteered to write
about how to gain airtime in meetings as an important part of the
solution to getting ideas heard and appreciated.
Here's Lee's answer:
This is a common issue we get asked in our programmes. We
believe that the 'getting heard' problem may be more common for
women; but men definitely experience it too. A while ago a man who
faced the airtime challenge told me: 'When I start talking, people
get up and go make themselves a cup of coffee'!
So what to do about it?
Part of the solution has to happen before the meeting: Good
preparation matters. Make sure you know your objectives for the
meeting and plan a few key ideas to contribute. Get to the meeting
early, so you can break the ice with any people you don't know. If
possible, choose a seat opposite the meeting leader. In this
position, every time the leader looks up, she/he has to see
you!
Now for the meeting itself:
- For a start, don't politely wait around for people to
magnanimously turn to you seeking your profound thoughts. Expect to
have to TAKE your share of the conversation.
- Make sure you speak up early, so your presence gets noticed.
The longer you leave speaking, the harder it is to become part of
the conversation.
- Speak fairly often, so the group gets used to including
you.
- Use a conversation bridge to create a link into the
conversation. A 'bridge' helps you connect the previous speaker's
words to what you want to say. It will help you feel more polite! A
good bridge example is where you agree with what the last person
said and then sail right on. 'Yes, I agree with Rangi and also we
need to include….' Active listening is also a good bridge tool. You
can use it to summarise what the last person said and then move
into your brilliant thoughts.
- Use signalling to get a hold on to your airtime. As you start,
let people know that you plan to do more than just grunt. Say
something like: 'I have several thoughts on this' or 'There are
pros and cons to the plan'.
- Be prepared to fend off interruptions. Techniques include
pitching your voice deep, keeping talking and saying that you will
come back to their point later. Although it sounds weird, you can
sometimes stop an interruption by holding your hand slightly up in
a subtle stopping position.
- Support other quieter people in their speaking attempts. This
helps build an expectation of wide contribution. You could say:
'Hold on, I didn't quite get what Kim was saying.'..or.. 'I am
interested in hearing what Chris's thoughts are on this.'
You can see that there are a lot of tools to solve this
invisibility. Try some and see what works for you. Watch the people
who have no trouble getting heard and figure out which of their
techniques you could borrow. There are many more fascinating
aspects to this challenge. You can read more tips on this and a
wide range of other aspects connected with personal presence on my
communicationz
blog.
Your feedback
Lee gets a buzz out of helping people make real and useful
progress as communicators. She has a post-graduate degree in
Economic Geography, which provides a useful background for building
an understanding of a wide range of client issues. She is
accredited to the DiSC Behavioural Style Inventory and is an
accredited coach with the International Coaching Federation. Lee
has served on a number of school boards. Her membership of
Rotary has led to involvement in mentoring for participants in the
Victoria University Skilled Migrant project.
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