22 February 2011

Mistakes were Made (But Not by ME!)

By Galia BarHava-Monteith

Once a psychologist, always a psychologist

Many years ago, I did my Psychology degree at Auckland University.  I loved it; I loved learning about psychological concepts, and the studies that brought them to life.  One concept I studied in my undergrad days has stayed with me more than any other, and that is the concept of cognitive dissonance.

Cognitive dissonance explained

In short, cognitive dissonance explains the almost physical discomfort we feel when we find ourselves holding two opposing attitudes simultaneously, or when we hold a belief that conflicts with our behaviour.  Huh?  I hear you say.  Let me try and explain it a bit more simply.

Www.mentorcoach.com featured an interview with the co-author of a book which is dedicated to the concept!  Upon listening to the interview I told Sarah we needed not one, but four, copies for our Professionelle library.  Sarah did politely enquire as to how I could be so sure the book was THAT good before I'd even read it - I think by now she may be convinced, but we'll see what she says…

One book to bind them all

Well, is it THAT good?  Yes it is, that's my resounding reply.  If you were to read just one non-fiction book about human behaviour this year, let this be it.  Using examples from every sphere of life, ranging across politics, law, policing, medical professions, business and marriage, you get the gist, the authors powerfully demonstrate how we self-justify bad, hurtful, and downright dangerous behaviours because of cognitive dissonance.  They use powerful, real life examples and bring home the point that unless we are vigilant, we can fall into the trap of self-justification and end up paying a high price.

The authors' writing style is very easy to follow which makes for an enjoyable yet thought provoking read.  You can't help but revisit mistakes you've made over the years and examine how you have self-justified them as a consequence of this universal and powerful urge to keep viewing ourselves as competent, kind and smart people.

Mistakes I've Made

As one of my deep thinking girlfriends said, after I'd thrust the book upon her and she'd read it, "You can't but help think back about when you yourself did it and it is really hard!"  Yes it is.  When I finished the book I asked Andrew, my husband, to tell me about mistakes he thinks I've made over the years. Wise man that he is, he flat out refused!

I did however, rack my brain to face up to a mistake I made - one I can own up to without justifying, saying things like 'yes but, in hindsight I did the best I could do in this situation yadayada'.  I really wanted to find a mistake that I could actually apologise for to someone - without excuses or caveats.  And I did find one, and I did apologise, and it was hard, almost physically painful, but hugely rewarding.

Mistakes Were Made is a book that should be read by everyone because we can all fall into the trap of self-justifying bad decisions and behaviours. The more we are aware of this risk, and the more we have people around us who feel they can challenge us on our decisions, behaviours and actions, the better our lives and those of the people around us will be!

Comments (2)

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  • Monday, 28 February 2011, 01:23p.m. by Jayne Muller

    “I am always on the lookout for an interesting and thought provoking read. Im now intrigued... thanks for the recommendation, I am off to buy the book!”

  • Monday, 21 March 2011, 12:39p.m. by Sally Wyatt

    “Thanks to your recommendation I bought this book on Amazon. It is indeed a great, and life-changing, read. It has helped me understand why people justify their actions and has helped me recognise the behaviour in myself. A good read.”

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