25 September 2010

Trusted Advisors: #2 key ingredient for career success

By Galia BarHava-Monteith

A little while ago I wrote an article on Self-Awareness, the first must-have ingredient for career success - this is my intensely personal view, but of course it is influenced by research done by us and by others.  

This is the second article in a series of three. It's all about Trusted Advisors, the second ingredient we identified that successful women we have observed over the years all have in common.  

What do I mean by 'Trusted Advisors'?


A while back I did an online course on Positive Psychology with one of the leaders in the field, Professor Chris Peterson.  One of the executive career coaches who was on the course with me asked Professor Peterson for his single best piece of advice for being happy and having well-being in one's life. His answer was to have good, meaningful relationships with other people.

Makes sense, right? We know the importance of having a good romantic relationship, good familial relationships, good friendships, etc, etc. But have you ever stopped to think about having a different kind of relationship, a relationship that is career-oriented? This is not about gaining more clients, or business leads, but instead about having people that you can turn to when you want a different perspective on life, or advice, or the ability to tap into someone else's wisdom.

Enter the concept of trusted advisors - people you meet throughout your life, largely in a professional capacity, for whom you have a great deal of respect, but who aren't exactly day-to-day friends.

Invest in finding YOUR Trusted Advisors


We find that while many career women have female friends they've known since childhood, many of the friends don't understand the reality of working in large and complex organisations.  As a consequence, the professional women can feel very lonely.  This feeling of loneliness is exacerbated when they work in male dominated environments, which are very achievement-driven.  Women's desire for deep, meaningful relationships are sometimes difficult to establish when working under pressure.  That's why we coined the term "trusted advisors" for this context.

Successful women and their Trusted Advisors


When we asked successful women who work in male-dominated environments for their secrets, one of the key themes that came out was "keeping it real" and keeping oneself grounded. One very successful interviewee, who holds a very senior leadership position in a heavily male-dominated professional services firm, emphasised that it is important that you don't take yourself too seriously.

By not taking themselves too seriously and staying connected and grounded, these women remind themselves what it was like when they were starting up, which enables them to have  empathy and understanding for other young women starting up in the same environments.  Of course, there is a role here for friends and family to provide perspective and reality checks.

Where trusted advisors can really add something extra, however, are those times when successful women  feel under pressure and maybe like they're not good enough. Trusted advisors can help give them vital perspective by reminding them of their achievements, how they've handled difficult situations in the past, and how far they've come.  Trusted advisors are also the ones who are most likely to give tough feedback, which the women take because the trust and respect is there and there are no ulterior motives.  

Where and how can you find your Trusted Advisors?

  • At work!  It's about being mindful of the people you work with - they might not be your immediate colleagues but you enjoy being around them and you have a great deal of respect for them.  Have that coffee with them that you've been planning to. Don't make excuses,  see where the coffee will lead!
  • Through new mums networks - many of us turn our noses up at the idea of those coffee groups.  But you'd be amazed to learn the number of professional women I know who've made some great friends, and met some great trusted advisors, through those 'mum' activities.  The key is to have an open mind.
  • Through Professionelle!  The main reason we launched Professionelle was exactly that - to bring professional women together to forge these relationships.  We keep hearing about women who met at one of our seminars and have gone on to form wonderful professional relationships.
  • Through experimenting with lots of different networking organisation and events.  Yes, we'd like you to come to us, of course, but we personally find we  meet amazing women who become our trusted advisors in many places.  Just recently I met the most amazing woman in a networking function who I am sure will become a trusted advisor - and I hope I will to her.

The next Professionelle events are planned for Christchurch on the 4th of November, Auckland in early December and Wellington before the end of the year.

Take Stock

If you're still not clear, ask yourself, who would you turn to if you needed a fresh pair of eyes to help you get perspective on a work situation? If you can rattle off 5 names, that's great, you're there. But if you can't, then get cracking!

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